If you are dissatisfied with your 295.ca service, or have any other complaint, follow the instructions below to find support or to report your issue.
Step 1: Contact Customer Care
If you are unable to resolve your issue with the information provided on the Support page, please contact Customer Care. The 295.ca Customer Care team have the tools and training required to resolve any issue you may have, as well as answer many questions. You may reach 295.ca Customer Care by calling 1-888-534-0295 Mon-Fri between 8am and 9pm or Saturdays between 9am and 4pm.
Step 2: Submit a Written Complaint
If your issue still remains unresolved, you may email firstname.lastname@example.org. We will investigate further into your issue and will normally provide a response within 2 business days.