1. Click Start
  2. Select Settings
  3. Select Control Panel
  4. Click on Phone and Modem Options
  5. Select the Modems tab to access additional modem options
  6. Select your modem from the list provided
  7. Click Properties
  8. Select the Advanced tab
  9. Select Change Default Preferences
  10. Select the General tab
  11. In the Call Preferences Section, make sure there is NO check beside Disconnect a call if idle for more than…
  12. Type 120 in the Cancel the call if not connect within xx seconds box
  13. Click OK
  14. Click OK
  15. Click OK